Privacy Policy & Cookies Policy [2017 ver]

Effective September 11, 2017

Your security and privacy are important to us. So we crafted this handy dandy Privacy Policy to show you (in serious detail) how we’re protecting you.

Now let’s get into the nitty gritty. And sorry for legalese but our lawyers threatened to beat us with rubber hoses if we didn’t speak the important stuff in their jargon.

Like we mentioned, Nerdio (or “us” or “we”) is committed to protecting your privacy and any personal information provided to us.  We developed this website (“Website”) and the use of this Website is subject to your compliance with the privacy policy (“Privacy Policy”) set forth below.

Now that we got that out of the way, we recognize that many of you may (or may not, but you’re the one reading this) be a tad concerned about the information you provide to us and how we treat that information.  Good news – there’s no need to worry.  We’ll explain everything in detail so you can sleep soundly at night.

Heads up – by using this Website, you’re acknowledging that you’ve read and understand this Privacy Policy and that you agree to be bound by its terms.  If you aren’t comfortable with the policies and practices described below, you shouldn’t use the Website. But that’s pretty obvious, we think.

We’d also like to note that this Privacy Policy applies to all personal information received by Nerdio whether in electronic, paper or verbal format.

Privacy Certification – U.S. EU Safe Harbor Framework

Nerdio complies with the Safe Harbor Agreement concerning the transfer of personal data from the European Union (“EU”) to the United States, of course. We follow the Safe Harbor Principles published by the U.S. Department of Commerce (“Principles”) with respect to the collection, use, and retention of personal information from EU member countries (how’s that for legal speak?).

Nerdio has certified that it adheres to the Principles of notice, choice, onward transfer, security, data, integrity, access and enforcement.

To learn more about the Safe Harbor program, and to view our certification, feel free to visit  If you have any questions, give us a ring.

Information We Collect


Personally Identifiable Information You Choose to Provide

We may ask for certain personal information from you for the purpose of providing you with any content and/or services that you request (for example, your name, organization, address, phone number, email address, etc.).

We may also decide to keep the info you submit to us on file so we can properly respond to any of your questions or concerns, as well as for future communication. We pinky promise not to be annoying – we just like to stay in touch.

Non-Personally Identifiable Information We Collect

As is true for most websites, we use “cookies” (unfortunately not of the chocolate chip variety) and web log files to track Website usage and trends. Why? Because we’re always looking to improve the quality of our service and to customize your experience on our Website, of course.

So, what’s a cookie (I want one)? A cookie is a small data file that resides on your computer, mobile phone or other device and it allows us to recognize when you return to our Website using the same computer or web browser.

We may also use services hosted by third parties, which may collect information sent by a browser as part of a web page request, including Internet Protocol (“IP”) addresses.  Any information gathered may include the date and time of visits, the pages viewed, and time spent on our Website.  This information is collected on an aggregate basis. None of the information is associated with you as an individual, which means you remain anonymous unless you otherwise provide Nerdio with any personal information. Nothing too personal here, folks.

You can always opt-out, remove or block cookies in your settings browser (who would ever want to block delicious cookies, though?), but in order to allow you to take full advantage of our Website’s features, we recommend you leave them turned on.

How We Use That Information and With Whom It May be Shared

Information about our customers is an important part of our business, and rest assured, we’re definitely not in the business of selling it to others.

The information collected on our Website enables us to better understand your use of our Website and to enhance your experience.  Nerdio may share that information with third parties to assist in providing a more relevant and useful experience – which you’d want anyway, right? Generally, we may use the personal information you provide to us to contact you about our products features and services.  But we won’t use your personal information in ways unrelated to those described in this Privacy Policy and will provide you with reasonable mechanisms to exercise your choice to opt out should such a circumstance arise.

All good things here.

Effect of Legal Obligations Upon This Privacy Policy

We disclose user information in special cases when we have reason to believe that disclosing this information is necessary to comply with law, to cooperate with or seek assistance from law enforcement (you know, John Q Law), to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Nerdio’s rights or property, other Nerdio users, or anyone else that could be harmed by such activities.  Nerdio may disclose user information when we believe in good faith that the law requires it.

Basically, we have to follow the law – just like you (well, we hope).

Your Information Choices

We process and store information on behalf of our customers and respect your privacy, always.  Should you decide that you don’t like hearing from us anymore (sad face), Nerdio gives you an opportunity to opt out of receiving content and review, modify, update, or delete such information by contacting Keep in mind that even after your request for a change is processed, we may, for a time, retain residual information about you in its backup and/or archival copies of its database. We’ll work as quickly as possible, of course.

You’ll be able to make changes, except where the burden or expense of providing access would outweigh the risks to the individual’s privacy – such as when the rights of persons other than the individual would be violated. We want to protect all users’ privacy, after all.

Data Integrity        

We’ll only process personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by you. So, only when needed. And when absolutely necessary, Nerdio will take reasonable steps to make sure personal information is accurate, complete, current and reliable for its intended use.

Onward Transfers

Nerdio will always offer our customers – including those located in the EU, whose personal information has been transferred to the United States – the opportunity to opt out from the disclosure of personal information to a non-agent third party for any reason not disclosed in this Privacy Policy.

We’ll make sure that any third party receiving personal information subscribes to the Safe Harbor principles or is subject to law providing the same level of privacy protection as is required by Nerdio and agree in writing to provide an adequate level of privacy protection. It’s because we care.

Customer Testimonials

If you’ve poked around, you may have seen the customer testimonial section, which may also contain personal information.

If you’re lucky enough to have been hand selected to provide a testimonial, we’ll always ask for your consent before using any names along with your testimonial. But this is the internet, people, so please remember that any information you consent to disclosing in your customer testimonials is open to the public and you should exercise caution when deciding to disclose your personally identifiable information.

Third Party Links

Our website may contain links to other websites operated by unrelated third parties.  The privacy practices of third party websites aren’t our responsibility, so please read the privacy policy of any website that collects personally identifiable information from you… if you’re up for reading another one of these, that is.

Children’s Personal Information

This website isn’t directed at anyone under 18 years of age, and our content and other services aren’t written, intended, or designed for persons under 18 years of age. We don’t intend to collect any personally identifiable information from such individuals, so we specifically ask that children not submit any personal information on our website.

If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us if this information should be deleted from our records.  We’ll do our best to delete the child’s information from our existing files, no problem.


All versions of this Privacy Policy are dated with the effective date (the date on which the policy was posted to our website).  We’ll only use the information we learn about you in the manner described in the Privacy Policy, as we’ve mentioned before. However, we reserve the right to change the terms of this Privacy Policy at any time by posting revisions to our Website. Hey, it is our website, after all.

If Nerdio is sold, merged or otherwise transferred to another entity, the personal information you’ve provided on this site may be transferred as part of that transaction. However, we’ll take steps to make sure that any personal information is used in a manner consistent with the Nerdio Privacy Policy under which it was collected.

Confidentiality and Security

As we’ve mentioned about a dozen times so far, the security of your personal information is important to us and we work hard to secure you from unauthorized access, misuse, alteration, disclosure or destruction of information we hold.  We follow industry standards to protect information submitted to us both during transmission and once we receive it.

However, since there isn’t a way to guarantee the Internet is completely secure (duh), we can’t ensure the security of any information you transmit to Nerdio.  There is no guarantee that information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards.

But wait, there’s more. To protect you even further, we restrict access to personal information to employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. We’re ready to lay the hammer down if we need to, don’t worry.


We use a self-assessment approach to assure compliance with this Privacy Policy and periodically verify that the Privacy Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented, and accessible and in conformity with the Principles.

We encourage you to raise any concerns by contacting us and we’ll investigate and attempt to resolve any disputes regarding use and disclosure of personal information in accordance with the Principles.

If for some reason a complaint or dispute can’t be resolved through our internal process (unlikely, but possible), in compliance with the US-EU Safe Harbor principles, Nerdio has further committed to refer unresolved privacy complaints to an independent dispute resolution mechanism.

Any dispute, controversy or claim arising out of or relating to this Privacy Policy, will be referred to and finally determined by JAMS.   If you don’t receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by us (also unlikely), please visit the JAMS website at for more information and to file a complaint.

Cookies Policy


Nerdio (“us”, “we”, or “our”) uses cookies on the website (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How Nerdio uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
  • Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

  • For the Chrome web browser, please visit this page from Google:
  • For the Internet Explorer web browser, please visit this page from Microsoft:
  • For the Firefox web browser, please visit this page from Mozilla:
  • For the Safari web browser, please visit this page from Apple:
  • For any other web browser, please visit your web browser’s official web pages.

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

  • AllAboutCookies:
  • Network Advertising Initiative:

How to Contact Us


If you have questions or comments about this Privacy Policy, shoot us an email at or give us a ring at (877) 860-0700. Now, don’t you feel better since you’ve read this?